We will be happy to exchange products that are in new/unused condition and in the original packaging within 5 days of delivery. All exhanges are subjected to a 15% restocking and handling fee. The customer is responsible for covering the cost of shipping the product back to Raceseng.
> Order #
> Reason For Exchange
We will respond with a Exchange Merchandise Authorization (EMA) number which is required to process your return.
Attention Exchanges - EMA #
8007 Quarry Rd.
Alburtis, PA 18011
When shipping an item back to us, we recommend that you use UPS, FedEx or any other carrier that offers signature confirmation and insurance, as we are not responsible for lost or damaged packages. Only the signature of an Raceseng employee will suffice as proof of delivery. The customer agrees to bear all shipping and insurance charges, and all risk of loss during return shipment.
If any component of the exchanged product is missing, we reserve the right to reject the entire exchange or impose additional charges for replacement of the missing component(s). The condition of the product will be determined at our discretion. Raceseng reserves the right to change or amend the return policy and procedures at any time without notification.