At Raceseng, your satisfaction is necessary for our success. Our goal is to provide you with the highest level of customer service, and we welcome your comments and suggestions. You are welcome to contact us by mail, phone or email. We are always here to help and looking to serve you!


ADDRESS
Raceseng Inc.
8007 Quarry Rd.
Alburtis, PA 18011



CUSTOMER SERVICE
Email - info[at]raceseng.com


ASSISTANCE
Returns
Ordering
Shipping
Warranty

FAQ
Please read through our frequently asked questions before submitting an inquiry.

Where is my custom order?
> All custom orders have a 6-8 week lead time, which is clearly stated on every custom page.

My adapter is stuck, please help!
> Put blue loctite on the threads of the shifter arm
> Thread adapter/shift knob back onto the shifter arm and let the loctite set up (aprox 30-60 minutes)
> Unscrew the knob itself and the adapter will stay on the shifter arm and will come out of the knob.


When will my order ship?
> All in stock orders will ship in 2-3 business days.

Do we ship internationally?
> We ship international orders daily and you can use the website cart to estimate shipping costs.

My order says it shipped but hasn't left your building.
> Due to the global pandemic, there are longer delays than usual in the shipping companies tracking system, and some packages are taking longer than normal to be delivered. All our shipping carriers are currently overwhelmed due to the high volume of packages. Some tracking numbers are not updating until the day it is delivered. Your order is on its way to you. Unfortunately, once it is in the possession of the shipping company we have no control over when it is delivered.

I want to cancel my order.
> Please click here to go to our order cancellation page.

I want to return my order.
> Please click here to go to our order return page.

I want to exchange my order.
> Please click here to go to our order exchange page.

VIA EMAIL
Use the form below to submit an inquiry. Someone from our inquiry department will get back to you within 24 hours.

Contact Us